Returns & Exchanges
At Berg & Berg, we want you to be completely satisfied with your purchase. If your items aren't quite right, you can return them within 14 days of receipt for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the garments are in unworn, original condition.
Affix the Label
Print the prepaid shipping label provided by our portal and securely attach it to the outside of your return parcel.
Drop Off and Track
Hand over your package to the designated courier and keep your tracking receipt; your refund will be processed once our warehouse inspects the goods.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing